Posts Tagged ‘mobile’

6 Content Curation Tools For Your Daily Digital Diet

You hear that content is king and the latest curations applications and tools allow you to take advantage of the content kings to manage your daily diet of news and information.  With the large volumes of content being produced today by everyone from the major networks, businesses and local bloggers and enthusiasts, individuals have a huge amount of content to curate and share with others.  RSS readers where the early innovators in curating the constant firehouse of information into our shotglass attention span but they were cumbersome and text heavy.

A few years ago I wrote about how aggregators like NetVibes and Pageflakes were allowing us to create mash up pages in minutes.  These tools are great for listening stations and but lack the intelligence that the new generation of curation tools offer.  These tools are also driving clicks like never before. These curation tools are helping us fill Facebook and Twitter streams, driving significant traffic volume, making corporate brands take notice.  I’ve even noticed how Delicious has updated their interface since the last update a few months ago with the release of stacks.

Scoop.it

Scoop.it is a nice tool to gather and distribute content from around the Web based on your interests and passions.  Scoop.it creates a page with previews and links to content you “scoop”and has good community tools for following other curators. Most of these sites have the ability to “Re” post content another user has already flagged.  Scoop.it has some great B2B curators in specific vertical markets and found it to be good resource to gather industry-specific content.

Scoop It website allows for content curation

Marty Smith's "Business Intelligence Revolution" on Scoop.it

Paper.li

Paper.li seems to be the most used of the content curation tools among people I follow on Twitter and probably has the most traffic of any This site has really done the best job of attracting uses and generating links. The aspect of publishing a daily paper based off your articles of interest and giving recognition for the source as a key contributors via Twitter is both annoying and brilliant. Even though I don’t want a daily paper for myself I find myself clicking through to friends papers and enjoying the clean interface.  And if you use Paper.li change your title to differentiate the daily tweets other than the typical tweets of “The YOUR NAME HERE Daily is out…”

Paper.ly Daily Newspaper Style Curation Site

Phil Buckley's "The 1918 Daily Amalgamation" on Paper.ly

Pinterest

Pinterest is the latest media story as it started popping into the list of sites driving the most traffic on the internet last month.  For the most part the initial growth was driven by women using it as a virtual scrapbook for visual items of interest such as clothes, interior design and food.  Pintrest is one part bookmarking and one part image gallery with a clean interface that allows you to create a more engaging curation.  You can only “pin” images to a board, but the link is preserved to allow for the click thereby driving traffic to the source site.  Also other community members can post comments similar to Facebook wall posts threads.  Pinterest is different from traditional bookmarking sites like Delicious, Digg and StumbleUpon in that it pins an image, movie or other media object with link to page.  However the ability to visually scan designs and rich media content is very nice.

Pinterest is driving major traffic and users to create electronic pinboards

Zite

My wife @MCDezigns showed Zite to me and we both love it.  Zite not only has the best content for what I’m interested in reading it also has great one-click bookmarking, easy social sharing with flexibility using multiple accounts.  I recently downloaded the iPhone app and use it everyday to quickly scan articles of interest and either read or bookmark them to read later in the day.  Zite has simple thumbs up/down approval tool similar to Pandora to customize your content.  The stream will even draw from your social stream with lesser presence than Flipboard.  Zite has a large library of Sections to choose from and they have groomed their content well in terms of quality and frequency.

Zite seems to have the best content and overall user experience.

Flipboard

Flipboard definetly captured everyones attention when iPads first came out.  Using simple swipe navigation it offers a great magazine of news and social media content.  For social media content I like how photos are previewed in larger sizes and it’s easier to view photos than on your Facebook wall or Twitter stream as well as photos sites like Instagram.  The latest release allows for multiple accounts so that you can share on iPad for multiple users as well as new iPhone version.

Flipboard creates personalized magazine of content from news sources and social media

Google Currents

The latest entry tinto the curation space is Google Currents. Matching the new Google interface design it works best with Google+ but has sharing and bookmarking integration. No doubt that curation and clicks resulting from Google Current users are are going to factor into how the Google ranking juice is made.  Currents has a library of major content sites as well as the ability to pull from any RSS feed in your Google Reader.  There is also a trending list of links that you can browse that is similar to search results you would see in the “News” result of a Google Search.  The clean interface and design is similar to Flipboard and Zite with the ability to simply swipe between pages and topics.  What I think Google should have done was skip the redesign of Google Reader and instead migrated it into Currents with a website interface.

Google Currents offers library of content sources and trending stream

The last three tools listed here are only avaiable as a tablet or smartphone app. Scoop.it, Paper.ly and Pinterest all offer websites to create your pages and manage your account.  These tools have bookmarklets and other simple tools to tag a page and categorize the content.

What’s your content curation tool of choice?

Mobile Site, App or Both?

No Comments » Written on October 28th, 2011 by
Categories: Digital Media, Marketing, Mobile, Strategy

Do you need a mobile site, smartphone app or both?With mobile usage and traffic growing by huge numbers recently there is a rush to create mobile friendly versions of your website.  But it does not end there, what about a iPhone or iPad app?  What about other smartphones: Droid, Blackberry, etc? Just thinking about it can make your head spin!

I’ve had many discussions with my peers and others about what the best choice is and always come back to the same answer.  It’s contingent on your customers both current and present.  Here are the questions I find myself asking those seeking advice on mobile marketing.

  1. Should you have a mobile website? The answer to this one is easy, yes! At the very least having a mobile site gives your brand a presence that can be viewed on mobile devices. With the continued growth of smarthphones and our demand for information, having a mobile website just makes sense.  What you should do with your mobile site plan is determine what information is necessary to have on it.  You don’t need everything your main website has.  Two key items I find are a must are easy to find contact information including your phone number and your location addresses so people can call and find you on the road.
  2. Does your company or brand need an iPhone app? An app is different from a mobile website in that it does more.  An app should have some functionality that mobile users need and provide value for mobile users.  Creating an app because everyone else is doing it is a waste of money.  Plus people will download it, use it once that’s it.  Do some creative brainstorming around your product and service and ask what simple tasks would I use on a smartphone.
  3. What about an iPad app? If your website is good then it can be viewed in Safari or Opera browsers on an iPad and you don’t need an app.  But if you can come up with creative uses mentioned in the previous point above, then maybe you have the basis for creating an iPad app.
  4. Should you design for Apple iPhone, Droid or Blackberry? The answer to this question depends on your customers.  Are they iPhone or Droid users? Or even the last of the BlackBerry die hards?  Google Analytics has a Mobile report that shows how many visitors are viewing your site and the device they are using.  Another way to find out is put a survey on your website or create an email campaign and ask them.
As with any interactive project flesh out what your requirements are after brainstorming.  Don’t just tell your agency you want a mobile app or site, tell them why it’s important to your business.  They will appreciate it and most likely you’ll get a better end product.  Also if you’re seeking proposals from several vendors a good requirements doc makes it much easier to get accurate price quotes and a finished product that makes you and your customers happy!

Forget Early Adopters, iPhone 4S Appeals to Majorities

No Comments » Written on October 5th, 2011 by
Categories: Events, Marketing, Strategy
Apple iPhone 4S new featuresApple’s announcement yesterday disappointed some that wanted to see a new iPhone design, the iPhone 5.  Had the iPhone 5 been announced there would have been throngs of innovators, early adopters and first droppers lined up to buy the device on the first day, shattering sales records and making news. But that did not happen and as a result Apple’s stock dropped 5% even though they are delivering another quality product. The new iPhone 4S was announced with some major improvements:

  • Speed: 2X faster downloading files (14.4 Mbps).
  • Performance: new A5 dual processor is faster loading web pages, rendering graphics, loading apps, etc.
  • Camera: 8 megapixel sensor, a new fifth lens, an enlarged aperture, face detection, reduced motion blur, shoot 1080p HD video.
  • Kick ass factor: Siri, the new voice activated personal assistant.
  • Compatibility: GSM/CDMA compatibility creates a phone for international travelers as well as brings Sprint into the iPhone party.
But it won’t come in a shiny new design. So Apple will have to say goodbye to the 16% of customers that must have iPhone 5 to buy.  Innovators and early adopters make up 2.5% and 13.5% respectively.  Sure they give great buzz and short term gain that Wall St. loves but they don’t sustain the product sales over the long haul. And those first droppers? Heck forget about them.  They are going to be the first to drop your product and move on the the next greatest thing that nobody knows about or has proven effective, they just want to show how uber cool they are all the time.

So who was Apple going after with the 4S?  They are going after the 70% of customers that make up the meaty part of the bell curve called the early and late majorities.  Each of these groups have 35% of the customer base and they are what keep companies profitable over the long haul. iPhone customers that want to upgrade their 2 year old 3GS or older 3G will upgrade to the 4S and enjoy the shorter lines and wait times.  Consumers that have not bought smartphones will upgrade now that it’s a proven design with improvements on antenna and more carrier compatibility.  Wall Street will even forgive Apple as they buy shares lower today and sell at increase in 6-9 months when iPhone 5 has launched and Apple sold millions of 4S phones as well as the iPhone 5.

What’s your take on Apple’s announcement?  Was it disappointing or another great release from the largest technology company in the world?

Poole’s Diner Turns Skeptic into Fan with Twitter

This week I did a bit of reliving my youth. On Tuesday I went to see one of my favorite bands from my twenty-something days, Primus!  We had time before the show and went to Poole’s Diner to grab a few drinks a something to eat.  Now I’ve eaten at the original Poole’s Lunch Diner and the Vertigo that took over the space back in the 90s.  I loved the Vertigo for their food, atmosphere and even spent several New Year’s Eve celebrations there.

I’m a big nostalgia freak and have to admit I miss some of my old Raleigh downtown hangouts.  Back then downtown was not trendy, in fact it was a dump. And I don’t say that to be mean, just being honest. There were not many places to go. You did have a great community though. You knew all the people that owned the place, tended bar and cooked.  But I’m older now, don’t live downtown anymore and eating out usually involves a kids meal these days.  I entered Poole’s with memories of some of the great dishes that Vertigo served and wondering what the new version of Poole’s would be like.

A few things struck me as I entered Poole’s.  The funky artwork was gone. Vertigo had some really cool paintings from local artists.  The menu is on chalkboards in order to allow for frequent changes.  I’m not a fan of having to get up and read a menu from the wall but I understand and appreciate the uniqueness.  Anyway I tweeted that I was at Poole’s and missed the Vertigo but had not had the food yet, keeping an open mind.

A few minutes after my food arrived the Poole’s Twitter account @poolesdiner asked me how my meal was, specifically naming the dishes that I had ordered.  Talk about real time personalization!  I was impressed.  They were listening to what I said and saw an opportunity to turn a skeptic into a fan.  I noticed the chef sitting on the other side of the bar and working on a laptop.  I assume it was Ashley Christensen, the owner, who was tweeting with me.  She must have recognized me from my avatar photo and then matched my order accordingly.

Poole's Twitter Discussion

I thanked them for asking and even told them the mac and cheese was the best I’ve ever had.  They eventually sent over a cookie platter for desert on the house.  Now I was really impressed.  I had posted a few photos on Instragram and tagged the location to show them some love.  The food was excellent and the service was good. I’ve seen many restaurants tweet away about specials they are having or respond to requests for reservations. But this was my first experience where the conversation was spontaneous.

Here are my takeaways from this experience:

  1. Dedication to the channel. If you are going to engage with customers in the hospitality or service industry, you have to be monitoring your brand name and be prepared to respond when the customer is at your facility.  That requires someone dedicated to watching the stream, alerts and being able to respond to them when they are physically present, not when they have left or the next day.
  2. Customization is key. The fact that they asked me how my specific dish was really impressed me and made their follow up to my initial tweet relevant.
  3. Real time conversation. Twitter allows us to quickly communicate to others in a short period of time, by seizing the opportunity to ask me how my food was a few minutes after it arrived they were able to get a real reaction.
  4. Rewards pay big dividends.  By giving me a complimentary desert they showed class and appreciation for me being a patron.  I’m more inclined to recommend Poole’s and possible give it a glowing review on Yelp!

The only recommendation I would give Poole’s and Ashley is that she should have come over and introduced herself.  That would have been the icing on the cake.  A personal relationship stemming from a single tweet in less than an hour is a great way to make a fan for life and possibly a friend.  All in all I congratulate Poole’s on their social media strategy and engagement.
Poole's Diner

Mobile Website Design Tips

No Comments » Written on March 15th, 2011 by
Categories: Digital Media, Marketing, Strategy

Sample Mobile Website screen shotSo we know that two things are hot in business communication and marketing in 2011:  mobile and video.  And of course mobile video but that goes without saying since it’s a combination of the two.  But with the increase of smartphones and mobile web usage, more and more people will start to access your site via a mobile device during the next several years and beyond.

Creating a mobile version of your website can be a daunting task but it does not have to be.  Like all projects it requires some planning and design with realistic expectations.  With this in mind I’ve created some tips on building your mobile site without too much frustration.

First determine what the mobile web experience should be for your customers, prospects, partners, etc.  If you’re a local business that has a storefront, then you need something that will provide directions and easy to find phone number.

Determine what information you want on your mobile site. If you have a large site you don’t need to put everything on your mobile site.  You can put a link to the full site for anyone that has to have it but determine what the key information you need on your mobile site an build pages around that.

Have a simple and easy to use navigation in place.  Mobile web browsing is not easy and even more difficult if it’s hard to go from one page to the next.  Have simple icons that links to your mobile pages and maybe a Home link that can take the user to the main landing page.

This seems redundant but after reading the previous two points, you don’t want more than 6-8 pages on your site and no more than two levels deep including the home page.  Again look at what the mobile user experience is.  Most of the time it will be to do a quick lookup to find your contact information or directions.

Keep the design clean and simple.  Don’t use complicated backgrounds or image backgrounds.  Use solid colors and icons sized for mobile use.  If you designed a favicon for your website use that where you can.  Or if you have created a good avatar for your brand use that.

If your site has a WordPress blog there are some great mobile themes like WPTouch, Carrington Mobile, News Press that will create a mobile version of your WordPress site.  I use WPTouch and like the fact that I can upload my own custom icon for saving to the phone’s desktop!

If you don’t use WordPress that’s OK.  Creating a mobile webpage requires some simple coding and scripts that can be placed on the main landing page to direct traffic to the appropriate site based on what type of device is viewing the page.  Also check to see if your script allows you to specify mobile device types. For example can you allow iPads and tablet devices to view the site as a normal web browser resolution?

Remember to keep it simple and develop a basic mobile website with your first design.  After testing, review and feedback from visitors then look at how and if you should add more to your mobile website.  Chances are you may hit a home run with the first iteration and a few minor changes.

Facebook’s New Best Friend? The Gap!

Gap Free Jeans Check In Facebook Places Page

The Gap's Free Jeans Coupon on Facebook Places

Last week The Gap announced that they were giving away 10,000 pairs of jeans to anyone who checked in to their stores on Facebook.  All you had to do was show your check-in screen on your mobile device to redeem the coupon.  I headed over to The Gap at 11 AM last Friday to see if I could be one of the lucky 10,000.  I was unable to be there when the store opened as I was co-hosting the Movember-thon from 10-11 AM.  By the time I got to the store they had already given out the free jeans. In fact, the store clerk informed me that there was a line at the door when the store opened at 10 AM and they only have 7 pairs of free jeans to give away.

Was I disappointed? No, because at the same time The Gap was offering 40% off any regular price item for anyone showing their check in screen.  Since I was at the store and needed a pair of jeans I decided to try some on.  Now I’m not a fashionista, so I usually buy Levis jeans and my last purchase was at BJ’s Wholesale Club.  Therefore I would not normally spend $50 on jeans, but with the 40% off the jeans were more around $33 which is  what I’m willing to pay.  Big win for The Gap, they got me in the store and I made a purchasing decision that I would not have normally done.  Also my wife went with me and bought an item at 40% off as well as showed me a second item that she liked that I plan to go back and purchase.  To top it off the store clerk gave me coupons valid on Wednesdays and Thursdays, low traffic days.

So even though I and many others wrote about The Gap changing their logo and how the decision seemed ill advised, I am more convinced than ever that it was all a stunt.  I cannot believe that The Gap was going to change their logo to something that looked like a 5th grader’s first forway into layout software.  Either way it does not really matter as this week’s discussion is about how brilliant the free jeans campaign was.  Not only did they redeem themselves among marketing pundits and regular customers, they also accomplished something that the Facebook executives are loving.  They demonstrated how to use the Facebook Places mobile application work for location based marketing.

Facebook Places Screen

Facebook Places Shows Special Offers

When I checked into Facebook places I noticed that the screen looked different.  Luckily I downloaded the latest update earlier in the week so I could see the coupons icon next to the store name.  As I walked out of The Gap I started to look at the different offers each store had.  Some offered 20% off coupons, others would donate to a specific charitable cause with a certain purchase.  I was intrigued as I’m not a big shopper and if I can find a deal it makes me more likely to purchase.  I used to be an impulse buyer but in recent years have overcome that habit.

So in a single campaign The Gap not only redeemed itself but they also were able to make more Facebook users aware of how location based services (LBS) can provide value beyond checking in.  I have tried several of the LBS and only found a few that provided value. For instance I like Yelp because it has reviews to gauge the quality of the retailer as well as will search nearby locations for food or nightlife as well as link to directions. Some other LBS allow companies to offer specials but sometimes that requires additional promotions either on social networks, advertising or traditional store signage.

When Facebook initially launched Places I thought it was very lacking of value.  All I could do was check in and there was not much value.  Now with the addition of real time specials and offers, Places has become a game changer.  Savvy retailers will flock to Facebook Places and an opportunity to put a special offer in front of a potential or returning customer in real time.  True that many social snobs, including myself, may snub Facebook and deplore their privacy issue, but we’re a small percentage of consumers.  The remaining 80-90% of users don’t care and will continue to use Facebook as their primary social network.  And now checking in on Facebook provides value by offering immediate financial savings. LBS service providers no doubt took note of this past weekends activities and are trying to figure out how to compete against the world’s largest social network.

An interesting statistic will be what the uptick in Gap’s sales were from the campaign. I would also be interested in other retailers seeing sales surge from Facebook places.

There have been some great posts on this campaign from local bloggers that I enjoyed reading that you should review:

Goin Mobile

1 Comment » Written on May 4th, 2010 by
Categories: Digital Media, PR, Social Media, Strategy

This month is abuzz with mobile. Both the Triangle AMA and TIMA have speakers on mobile marketing and ads. Mobile Internet traffic is increasing with the proliferation of smartphones and Wi-Fi devices. This post is actually being drafted on an iPhone so I can gauge what a mobile blog post is all about.

For one it’s really intense in terms of keying this in using a keyboard that only uses my thumbs and no mouse. This has made me focus accurately and correctly writing the first draft. Reminds me of the typing class I took in high school. The final result is going to be produced in less than 45 minutes. No links, photos or anything else. Just good old fashioned words strung together to try and keep the reader engaged, informed and educated.

True I could write this on my laptop using Word and its tools like spellchecker. But what is mobile blogging if I don’t actually use the WordPress iPhone plugin to actually draft a post? Editing is a bit tricky but I am curious how viable a Smartphone is as a field reporting unit.

No doubt an iPad would be better suited for the task. And in time I do foresee content being drafted on tablet devices in increasing numbers. I’ve already envisioned my grade school children will be using this type of device in middle school within the next three to five years.

But going full on mobile is rapidly happening all around us. Home phone accounts are giving way to a family of four wireless plan. Our phones have address, contact information, calendar and notes stored in them for easy access. Geo location features and apps allow us to find each other and share locations. Smartphones have become the mobile convergence devices that deliver true computer telephony integration.

But I gave to say that mobile blogging on such a device is difficult. It’s taken me longer to write this post. And many times my large thumbs hit the Shift or Return key by accident! It has taken me longer to write this post and I have had to revisit the copy more than usual but that’s not a bad thing!

What’s your experience blogging on a mobile device? What challenges have you experienced? Or does it not compute for you?

Foursquare: What’s All the Hype About?

3 comments Written on October 20th, 2009 by
Categories: Social Media

I have been reading about Foursquare over the past few months on Twitter. Several people I follow in New York City had been raving about it so when Foursquare came to Raleigh I was excited to see what the hype was.

Foursquare is a mix of location based social network and fantasy football without the professional athletes. Users check in at a location using their smartphones, laptops or even via text messaging. Points are awarded on weekends and non-business hours for “checking in” at venues. Badges are awarded for various activities including “Bender” for checking in four nights in a row, and “Local” for checking in at the same venue three times in one week.

Users accumulate points and are ranked among their friends as well as in their geographic location. Each Sunday night the leaderboard resets and starts all over again. I have read that if you accumulate enough points and badges you can receive free stuff from local vendors, bars, and restaurants. I’m interested in how Foursquare goes about doing this in each of their markets.

So I checked in at my office just to test the iPhone app and see how this works. I quickly learned that my office is not listed in the Foursquare directory so I entered in the address details and got more points. I also found out that many of the places I visit were not listed in their directory requiring me to look up addresses using Brightkite (another location-based social network) and then entering the address into Foursquare.

Of course I’m a 42 year old married person with two small kids so I’m not sure how many check-ins I will have at the latest bar on Glenwood South or Fayetteville St. So I quickly realized that Foursquare would ask me to enter a lot of addresses since Target and the movie theatre may not be on the “hot” lists of places to go out to. Much less my kid’s soccer practices and games held at middle schools and churches.

Other features that Foursquare offers include tips from other users. For example you can see what other users recommend on a menu to a new restaurant. Other tips may include nice quiet spots in public places or the best bartender or wait staff to ask for. Users can also create “To Do” lists to keep track of their task but it’s not a task list like you would find in Outlook. These to do’s are more like “Go to the gym” or “have lunch with John.”

I have to admit if I was a young twentysomething I would de digging Foursquare more. The fact that the network will alert you when friends check in is a neat feature to engage in social behavior. I wonder what my Foursquare would have looked like back in 1990. Would I have a “Local” badge for checking into The Five-O Club four nights a week? Would I have been the “Mayor” of The Comet? Note to Raleigh newbies: these are bars that are either no longer around or not-so-cool anymore with all the new entertainment venues.

Wi-Fi is Missing Link for Mobile Marketing

2 comments Written on September 30th, 2009 by
Categories: Digital Media, Social Media
OK so it’s been a month since I bought my iPhone and jumped into mobile social media and communication hyperdrive. As a longtime Apple user and fanatic I have to say it beats my old BlackBerry device in terms of features, applications and coolness. However what I have also discovered is that AT&T’s 3G network is powerful but absent in certain situations.

My BlackBerry Pearl was a robust device that handled communication and social media tools for photos, videos and of course Twitterberry. But being able to now run TweetDeck on my iPhone allows me to scan and post from multiple accounts. Much easier than having to change users and login using a QWERTY keyboard.

Overall the iPhone does allow today’s social media geek to fully communicate to all the major social networks.  The GPS and location based networks allow you to pinpoint and track travels, trips and events in real time.  Multimedia ads are finally here with clean slick graphics and more appealing look and feel.
However all of this marketing love fest is a huge fail when you cannot get on the network.  I recently have been attending NC State football games and noticed this problem full circle.  I demonstrated to my tailgating friend the power of the iPhone by locating our exact location, taking a picture and posting to Twitter and Facebook all in a single action.
I had hoped to capture some photos during the game as well as post a few tweets.  To my dismay once I was in the stadium and the game started I could not access any network to transmit.  I tried a few times over the course of the game but nothing.  The next game I tried a few times but felt it was a lost cause, would post media after the game if I remembered.  I even saw an old roommate about a dozen rows behind me.  I tried to call him and could not get through.  The network was tied up.  #FAIL.
I managed to catch his attention the old fashion way, by waving my arms for a few minutes until I caught his attention. But now we seem to be wired to communicate first via our phones and/or social network communication.  With the iPhone I could have jumped on a Wi-Fi network and easily communicated to social networks, including sending free text messages using an app.
Not only that but there is a lost opportunity for the event management to push out communication to users that are a true captured audience.  Promotions, contests, specialized advertising and links to existing sites can all be pushed out to Wi-Fi users when accessing the network.  If it’s really done well they will further broadcast about the event to their friends, fans and other audiences and possibly talk about your cool factor.
For all the hype that is accompanying social media today we are still tied to the network much like our old landline phones were tied to the wire.  If the technology does not deliver at the expected level, the user tends to lose interest and move on.  For mobile marketing to truly work, network bandwidth has to accommodate you plus 60,000 of your closest friends!